Member Experience Specialist - Financial Services

SCCU Simple; Florida; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

401(k) match

HSA match

Disability & Life insurance

Tuition reimbursement

PTO & holidays

Member discounts

Flexible schedule

Job summary

Space Coast Credit Union (SCCU) is seeking a Member Service Specialist (Teller/Customer Service) for the Port Orange Branch to deliver exceptional service by assisting members with deposits, loans, and new account processing. You will assess member needs and offer tailored SCCU products while resolving issues efficiently.

Responsibilities include cash handling, balancing cash, and processing transactions with accuracy.

Qualifications

• 0-6+ months of customer service and/or cash handling experience preferred.
• High School Diploma or equivalency.
• Member-focused mission and opportunities for career growth and internal promotions.

Responsibilities

• Consistently demonstrates effective sales and service skills by meeting established goals.
• Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
• Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
• Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.

Skills

Customer service

Cash handling

Sales skills

Education

High School Diploma or equivalent

Tools

Computer terminals

Online banking system

Job description

Space Coast Credit Union (SCCU) is seeking a Member Service Specialist (Teller/Customer Service) for the Port Orange Branch to deliver exceptional service by assisting members with deposits, loans, and new account processing. You will assess member needs and offer tailored SCCU products while resolving issues efficiently.

Responsibilities include cash handling, balancing cash, and processing transactions with accuracy.