Member Experience Specialist — Build Trust & Thrive

Paycom - ATS; Augusta (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employer-subsidized medical insurance

HSA with employer contribution

401(k) employer match

Job summary

Maine State Credit Union in Augusta, ME is seeking a Member Experience Specialist to act as the first point of contact in our busy branch. You will process transactions, educate members on solutions, and help protect against fraud, while building meaningful relationships and contributing to our community-focused culture.

The role is full-time, Monday through Friday with no weekends, offering work-life balance and opportunities to grow within the credit union.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Provide outstanding member service as the first point of contact.
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Skills

Cash handling

Customer service

Relationship-building

Communication

Attention to detail

Multitasking

Problem-solving

Confidentiality

Education

High School Diploma or GED

Tools

Banking software

Computer literacy

Job description

Maine State Credit Union in Augusta, ME is seeking a Member Experience Specialist to act as the first point of contact in our busy branch. You will process transactions, educate members on solutions, and help protect against fraud, while building meaningful relationships and contributing to our community-focused culture.

The role is full-time, Monday through Friday with no weekends, offering work-life balance and opportunities to grow within the credit union.