Member Experience Specialist — Banking & Service

Resource-One-Credit-Union; Garland (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Resource One Credit Union in Garland, Texas seeks a Member Experience Representative to assist members and non-members with routine banking transactions and guidance on financial products.

The role requires 1+ years of cash handling, a high school diploma, and strong math, communication, and customer service skills. You will process deposits, withdrawals, loan payments, and other transactions while maintaining accuracy and confidentiality.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of cash handling or teller experience preferred.
• Prior banking/credit union experience is a plus.

Responsibilities

• Greet members and assist with inquiries and requests.
• Process deposits, withdrawals, cashes checks, money orders, and loan payments.
• Balance and verify transactions and cash totals daily.
• Promote products and services based on member financial goals.
• Carry out drive-up and night drop duties as assigned.

Skills

Mathematics

Problem solving

Communication

Customer service

10-key

Discretion

Multitasking

MS Office

Education

High school diploma

Job description

Resource One Credit Union in Garland, Texas seeks a Member Experience Representative to assist members and non-members with routine banking transactions and guidance on financial products.

The role requires 1+ years of cash handling, a high school diploma, and strong math, communication, and customer service skills. You will process deposits, withdrawals, loan payments, and other transactions while maintaining accuracy and confidentiality.