Member Experience Specialist

Resource-One-Credit-Union; Cedar Hill (TX); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Resource One Credit Union in Cedar Hill, TX is seeking a Member Experience Representative to assist members and non-members with various administrative and financial transactions, including deposits, withdrawals, and loan payments, and to recommend products based on financial goals. Greet members, balance cash totals daily, open/close terminals, and handle drive-up and night drop duties.

Candidates should have a high school diploma and cash handling experience; banking experience preferred.

Qualifikationen

• High school diploma or equivalent.
• 1+ years’ cash handling experience.
• Prior banking/credit union experience preferred.

Aufgaben

• Greet members and assist with issues, questions and requests.
• Process deposits, withdrawals, cashier's checks, money orders, and loan payments in person, by telephone or mail.
• Balance and verify transactions and cash totals daily.
• Maintain knowledge of products and services and offer appropriate products and services to members and potential members.
• Open and close computer terminal accounts daily.
• Examine documents for endorsement and negotiability.
• Detect and resolve discrepancies promptly.
• Perform drive-up teller and night drop functions as assigned.
• Other duties as assigned.

Kenntnisse

Math & problem solving

Communication skills

Customer service

10-key

Discretion & confidentiality

Multitasking & prioritization

MS Office

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Resource One Credit Union in Cedar Hill, TX is seeking a Member Experience Representative to assist members and non-members with various administrative and financial transactions, including deposits, withdrawals, and loan payments, and to recommend products based on financial goals. Greet members, balance cash totals daily, open/close terminals, and handle drive-up and night drop duties.

Candidates should have a high school diploma and cash handling experience; banking experience preferred.