Member Experience Specialist

Resource One Credit Union; Cedar Hill (TX); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Resource One Credit Union is seeking a friendly Member Experience Representative to assist members and non-members with transactions and to recommend products aligned with financial goals. The role involves processing deposits and withdrawals, loan payments, and account maintenance, while ensuring accuracy and high-quality customer service.

Candidates should have at least one year of cash handling experience, a high school diploma, and the ability to multitask in a fast-paced, safety-conscious

Qualificações

• 1+ years cash handling experience.
• Prior banking/credit union experience preferred.
• Excellent math and problem solving skills.
• Strong written and verbal communication.

Responsabilidades

• Greet members and assist with inquiries.
• Process deposits, withdrawals, and loan payments.
• Balance cash totals daily.
• Open/close computer terminal accounts.
• Recommend products based on member goals.
• Maintain discretion and confidentiality.
• Handle drive-up and night drop duties.
• Resolve discrepancies promptly.

Conhecimentos

Cash handling

Customer service

Communication

Math skills

Discretion

Multitasking

10-key

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Resource One Credit Union is seeking a friendly Member Experience Representative to assist members and non-members with transactions and to recommend products aligned with financial goals. The role involves processing deposits and withdrawals, loan payments, and account maintenance, while ensuring accuracy and high-quality customer service.

Candidates should have at least one year of cash handling experience, a high school diploma, and the ability to multitask in a fast-paced, safety-conscious