Member Experience Specialist - Banking & Loans

Mid Minnesota Federal Credit Union; Crosby Township (MN); On-site; USD 28,000 - 30,000; Full time

Job summary

Mid Minnesota Federal Credit Union in Crosby Township, MN, is seeking an enthusiastic Member Service Representative to promote and sell credit union products while processing a wide range of teller transactions.

You will assist members with deposits, withdrawals, loan products, and account services, balance cash, and maintain accurate records while delivering outstanding service in a team-focused environment.

Responsibilities

• Process a variety of transactions for members including opening/closing of accounts, savings and checking, IRAs, Term Share accounts, stop payments, balancing accounts, enroll direct deposits and ACH origination.
• Explain and promote credit union products and services to members.
• Identify sales opportunities through loan and deposit sources and support growth through call campaigns.
• Seek to achieve sales of products and services beneficial to members and credit union, following sales expectations and goals.
• Open/close safe deposit boxes, guide members to reviewing room, log rented boxes, secure keys.

Job description

Mid Minnesota Federal Credit Union in Crosby Township, MN, is seeking an enthusiastic Member Service Representative to promote and sell credit union products while processing a wide range of teller transactions.

You will assist members with deposits, withdrawals, loan products, and account services, balance cash, and maintain accurate records while delivering outstanding service in a team-focused environment.