Member Experience Specialist – Athletic Club

Prime Time Athletic Club; Burlingame (CA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Free gym membership

Job summary

Prime Time Athletic Club in Burlingame is seeking a Customer Care Representative to assist members and guests, delivering a positive service experience. This role can be part-time or full-time and includes a complimentary club membership for the successful candidate.

The ideal candidate is honest, energetic, punctual, and reliable, with a strong commitment to customer satisfaction, weekend availability, and the ability to work autonomously or as part of a team within a premier Bay Area facility.

Qualifications

• High school diploma or equivalent required.
• Weekend availability is required.
• Stable work history preferred.
• Self-motivated with a desire for self-development.
• Able to work autonomously and as part of a team.
• Dedicated to customer satisfaction and a quality experience.

Responsibilities

• Resolve customer issues to achieve satisfaction.
• Assist members and guests as needed.
• Maintain consistent customer service standards.
• Keep the club clean and up to standards.
• Complete tasks assigned by the general manager accurately and efficiently.

Skills

Customer service

Weekend availability

Team player

Self-motivated

Autonomous work

Punctual

Education

High school diploma or equivalent

Job description

Prime Time Athletic Club in Burlingame is seeking a Customer Care Representative to assist members and guests, delivering a positive service experience. This role can be part-time or full-time and includes a complimentary club membership for the successful candidate.

The ideal candidate is honest, energetic, punctual, and reliable, with a strong commitment to customer satisfaction, weekend availability, and the ability to work autonomously or as part of a team within a premier Bay Area facility.