Member Experience Specialist

Planet Fitness - United FP Management, LLC; Yakima (WA); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading fitness franchise is seeking a Member Services Representative in Yakima, WA. The role requires creating a positive experience for members by providing outstanding customer service. Candidates should have a customer service background, basic computer skills, and a passion for fitness. The position demands punctuality, reliability, and the ability to interact professionally with members. Join a team dedicated to making a difference in people's lives and enhancing their fitness journey.

Qualifications

• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact positively and professionally.
• Punctuality and reliability are a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle all front desk activities including answering phones.
• Facilitate needed updates to member’s accounts.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat attitude

Exceptional customer service skills

Job description

A leading fitness franchise is seeking a Member Services Representative in Yakima, WA. The role requires creating a positive experience for members by providing outstanding customer service. Candidates should have a customer service background, basic computer skills, and a passion for fitness. The position demands punctuality, reliability, and the ability to interact professionally with members. Join a team dedicated to making a difference in people's lives and enhancing their fitness journey.