Member Experience Specialist

Planet Fitness - New Port Richey; Spokane Valley (WA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading fitness franchise is seeking a Member Services Representative in Spokane Valley, WA, to enhance member experiences through exceptional customer service. Responsibilities include greeting members, managing front desk activities, and addressing member inquiries. Ideal candidates will possess a customer service background, reliability, and a passion for fitness. Join our team to help create the Judgement Free Zone and make a significant impact on our members' lives.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Respond to member questions and concerns.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Strong listening skills

Job description

A leading fitness franchise is seeking a Member Services Representative in Spokane Valley, WA, to enhance member experiences through exceptional customer service. Responsibilities include greeting members, managing front desk activities, and addressing member inquiries. Ideal candidates will possess a customer service background, reliability, and a passion for fitness. Join our team to help create the Judgement Free Zone and make a significant impact on our members' lives.