Front Desk & Member Experience Specialist

Planet Fitness - New Port Richey; Spokane Valley (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent fitness franchise seeks a Member Services Representative in Spokane Valley. This role focuses on creating a positive member experience through exceptional customer service. Responsibilities include greeting members, managing front desk operations, and handling member inquiries. Ideal candidates will have a passion for fitness and exemplary customer service skills, ensuring an uplifting experience for all. Join a dynamic team and contribute to our mission of fostering a Judgement Free Zone atmosphere.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability are a must.
• Ability to interact positively with members and co-workers.

Responsibilities

• Provide exceptional customer service.
• Greet and assist members and guests.
• Manage front desk activities and member accounts.

Skills

Customer service background

Basic computer proficiency

Positive attitude

Exceptional customer service skills

Strong listening skills

Job description

A prominent fitness franchise seeks a Member Services Representative in Spokane Valley. This role focuses on creating a positive member experience through exceptional customer service. Responsibilities include greeting members, managing front desk operations, and handling member inquiries. Ideal candidates will have a passion for fitness and exemplary customer service skills, ensuring an uplifting experience for all. Join a dynamic team and contribute to our mission of fostering a Judgement Free Zone atmosphere.