Member Experience Specialist

Walmart Inc.; Winston-Salem (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits including medical, vis

401(k) and stock purchase

Paid time off and family leave

Disability and life insurance

Job summary

Walmart Inc. (Sam's Club) in Winston-Salem, NC is seeking a Frontline Member Associate to provide member service, process transactions, and assist with payments, returns, refunds, and exchanges per policy.

You will maintain the checkout area and help members with self-checkout options, while promoting Sam's Club products and services. You will also assist with merchandise placement, safety, and training for new associates, ensuring a welcoming, orderly shopping environment and accurate

Qualifications

• Experience operating front-end equipment (e.g., cash register).
• Retail experience and customer service skills.
• Ability to work with mobile retail applications.

Responsibilities

• Provides member service and assists with payments, returns, and exchanges.
• Maintains checkout area and resolves member issues.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Maintains safety standards and follows company policies.

Skills

Customer service

Retail experience

Cash handling

Communication

Teamwork

Tools

Cash register systems

Mobile retail apps

Job description

Walmart Inc. (Sam's Club) in Winston-Salem, NC is seeking a Frontline Member Associate to provide member service, process transactions, and assist with payments, returns, refunds, and exchanges per policy.

You will maintain the checkout area and help members with self-checkout options, while promoting Sam's Club products and services. You will also assist with merchandise placement, safety, and training for new associates, ensuring a welcoming, orderly shopping environment and accurate