Member Experience Specialist

Sam's West, Inc.; West Jordan (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability coverage

Employee discounts

Job summary

Sam's West, Inc. is hiring at the West Jordan location to provide member service, maintain the checkout area, and resolve member issues.

The associate will promote Sam's Club products, assist with payments, returns, refunds, and exchanges in accordance with company policies, and guide members on self-service technology. The role includes safety procedures, merchandise handling, and helping with training and process improvements.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies.
• Promotes Sam's Club products and services and supports self-service technology.

Skills

Retail experience

Job description

Sam's West, Inc. is hiring at the West Jordan location to provide member service, maintain the checkout area, and resolve member issues.

The associate will promote Sam's Club products, assist with payments, returns, refunds, and exchanges in accordance with company policies, and guide members on self-service technology. The role includes safety procedures, merchandise handling, and helping with training and process improvements.