Member Experience Specialist

Sam's West, Inc.; Riverdale (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's West, Inc. in Riverdale, UT is hiring a front-end associate to deliver member service, process purchases, and maintain the checkout area. You will assist with payments, returns, and exchanges while following store policies.

You will promote Sam's Club products, guide members on self-checkout, and help locate merchandise. The role emphasizes safety, accuracy, and teamwork with store staff. Experience with mobile retail apps and front-end equipment is a plus; benefits include health, 401(k),

Qualifications

• Retail experience in a fast-paced retail environment.
• Strong customer service and conflict resolution skills.
• Experience operating front-end checkout equipment and using store apps.

Responsibilities

• Provide member service and process purchases at the checkout area.
• Assist with payments, returns, refunds, and exchanges per company policy.
• Promote Sam's Club products and services and assist members with self-service technology.
• Maintain safety and security, organize merchandise, and support training of associates.

Skills

Retail experience

Customer service

Front-end equipment

Job description

Sam's West, Inc. in Riverdale, UT is hiring a front-end associate to deliver member service, process purchases, and maintain the checkout area. You will assist with payments, returns, and exchanges while following store policies.

You will promote Sam's Club products, guide members on self-checkout, and help locate merchandise. The role emphasizes safety, accuracy, and teamwork with store staff. Experience with mobile retail apps and front-end equipment is a plus; benefits include health, 401(k),