Member Experience Specialist

Sam's Club; West Jordan (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in West Jordan, UT is seeking a front-end associate to provide member service, operate checkout areas, and assist with purchases and returns. You will maintain a safe, organized shopping environment and help members with product information and self-checkout technologies.

This role emphasizes teamwork, integrity, and delivering value to members, with benefits including health coverage, a 401(k), time off, and employee discounts. Prior retail or cash handling experience is preferred.

Qualifications

• Retail experience including operating front end equipment and assisting customers.
• Ability to handle payments, returns, and exchanges per policy.
• Strong customer service and communication skills.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes products and services.
• Guides and supports members with self-service technology.
• Processes purchases and assists with payments, returns, and exchanges.
• Ensures a safe shopping environment and follows safety standards.

Skills

Front-end cash handling

Retail experience

Customer service

Tools

POS systems

Job description

Sam's Club in West Jordan, UT is seeking a front-end associate to provide member service, operate checkout areas, and assist with purchases and returns. You will maintain a safe, organized shopping environment and help members with product information and self-checkout technologies.

This role emphasizes teamwork, integrity, and delivering value to members, with benefits including health coverage, a 401(k), time off, and employee discounts. Prior retail or cash handling experience is preferred.