Member Experience Specialist

Walmart Inc.; Waterloo (IA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U – 100% tuition covered

Employee discounts

Job summary

Sam's Club in Waterloo, IA is hiring Front End Associate positions. You will provide member service, maintain checkout, assist with purchases, returns, and exchanges, and promote Sam's Club products. Shifts may vary and the role offers competitive pay and benefits.

Ideal candidates have retail or cashier experience, are comfortable with mobile retail apps, and can work as part of a diverse team to ensure a smooth customer journey. Training is provided to support growth and service excellence.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.
• Ability to handle payments, returns, refunds, and exchanges per company policies.

Responsibilities

• Provide member service and maintain the checkout area.
• Resolve member issues and concerns; promote Sam's Club products and services.
• Assist members with purchases, returns, refunds, and exchanges.
• Guide members on self-service technology and polish merchandising.
• Maintain safety and security in the store and assist with training.

Skills

Customer service

Cashier experience

Teamwork

Tools

POS system

Mobile retail apps

Job description

Sam's Club in Waterloo, IA is hiring Front End Associate positions. You will provide member service, maintain checkout, assist with purchases, returns, and exchanges, and promote Sam's Club products. Shifts may vary and the role offers competitive pay and benefits.

Ideal candidates have retail or cashier experience, are comfortable with mobile retail apps, and can work as part of a diverse team to ensure a smooth customer journey. Training is provided to support growth and service excellence.