Member Experience Specialist

Walmart; Walteria (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Sam's Club in Torrance, CA is hiring for multiple open positions. You will provide member service, operate the checkout, process purchases, and handle payments, returns, and exchanges per store policy.

You’ll promote Sam's Club products, assist with self-service technology, maintain a safe shopping environment, and help train fellow Frontline Services associates on processes and new programs. Shifts may vary.

Responsibilities

• Provides member service and maintains the checkout area. Resolves member issues and concerns; processes member purchases and assists with payments, returns, refunds, and exchanges per policies.
• Follows company safety standards and conducts safety sweeps; reports unsafe situations to management.
• Maintains entrance areas, acknowledges members, verifies membership cards, and assists with purchasing decisions; locates merchandise and zones the area.
• Maintains exit areas, reviews receipts, and safeguards Sam's Club assets as per procedures; maintains paperwork and documentation; executes emergency response procedures.

Job description

Sam's Club in Torrance, CA is hiring for multiple open positions. You will provide member service, operate the checkout, process purchases, and handle payments, returns, and exchanges per store policy.

You’ll promote Sam's Club products, assist with self-service technology, maintain a safe shopping environment, and help train fellow Frontline Services associates on processes and new programs. Shifts may vary.