Member Experience Specialist

Westreet-Credit-Union; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Westreet-Credit-Union seeks friendly, member-focused individuals to join our MemberCARE team as Call Center Agents. You will be the heart of our member service experience, delivering courteous, professional assistance and resolving inquiries with empathy.

Ideal candidates have 1-2 years of customer service experience, a high school diploma or better, and a willingness to learn and grow. Call center experience is a plus; equal opportunity employer.

Qualifications

• High School diploma or better.
• 1-2 years of customer service experience.
• Call center experience preferred.

Responsibilities

• Provide member-centered service over the phone.
• Deliver superior member experience in the CARE center environment.

Skills

Professionalism

Problem solving

Learning mindset

Discernment

Education

High School or better

Job description

Westreet-Credit-Union seeks friendly, member-focused individuals to join our MemberCARE team as Call Center Agents. You will be the heart of our member service experience, delivering courteous, professional assistance and resolving inquiries with empathy.

Ideal candidates have 1-2 years of customer service experience, a high school diploma or better, and a willingness to learn and grow. Call center experience is a plus; equal opportunity employer.