Member Experience Specialist

Sam; Town of Plattsburgh (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education benefits

Job summary

Sam’s Club in Plattsburgh, NY is hiring for a full-time member service associate. The role includes cashiering, assisting customers, processing purchases, and promoting Sam’s Club products and services. Shifts may vary and the position offers benefits and growth opportunities.

The associate will provide guidance on self-service technologies, handle returns and exchanges per policy, and help maintain a safe, well-organized store environment for members.

Qualifications

• Retail experience including operating front end equipment (e.g. cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and guides self-service technology.
• Processes member purchases and handles payments, returns, refunds, and exchanges.
• Maintains safety and cleanliness of the facility and ensures a safe shopping environment.
• Assists with training and onboarding of frontline associates.

Skills

Retail experience

Cash handling

Mobile apps

Job description

Sam’s Club in Plattsburgh, NY is hiring for a full-time member service associate. The role includes cashiering, assisting customers, processing purchases, and promoting Sam’s Club products and services. Shifts may vary and the position offers benefits and growth opportunities.

The associate will provide guidance on self-service technologies, handle returns and exchanges per policy, and help maintain a safe, well-organized store environment for members.