Member Experience Specialist

Walmart Inc.; Tinley Park (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase plans

Paid time off

Job summary

Walmart Sam's Club Tinley Park is seeking a Front End Associate to provide member service at the checkout, maintain a clean and efficient front end, and assist members with self-service technology in a fast-paced retail environment.

The role emphasizes accurate transactions, product knowledge, and delivering great service to members while promoting Sam's Club offerings and maintaining safety standards.

Qualifications

• Retail experience including operating front end equipment (cash register) is preferred.
• Experience with mobile retail applications is preferred.

Responsibilities

• Provide member service and resolve member issues at the checkout.
• Maintain the checkout area and process purchases, returns, refunds, and exchanges according to policy.
• Assist members with self-service technology and guidance on purchases.
• Promote Sam's Club products and services to members.
• Follow safety standards and conduct safety sweeps.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Walmart Sam's Club Tinley Park is seeking a Front End Associate to provide member service at the checkout, maintain a clean and efficient front end, and assist members with self-service technology in a fast-paced retail environment.

The role emphasizes accurate transactions, product knowledge, and delivering great service to members while promoting Sam's Club offerings and maintaining safety standards.