Member Experience Specialist

Sam's Club; Springdale (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Springdale, OH is seeking a frontline team member to assist members, operate the checkout area, and process transactions with accuracy. You will guide customers, promote products, and help with self-service tech while maintaining a safe, organized store environment.

Responsibilities include supporting training, handling returns, and ensuring compliance with policies. This role requires retail experience with front-end equipment and familiarity with mobile retail apps.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues at checkout.
• Maintain checkout area and assist with payments, returns, and exchanges.
• Assist members with self-service technology and purchasing decisions.
• Promote Sam's Club products and services and ensure a safe shopping environment.
• Support training of Member Frontline Services associates and roll out new programs.

Skills

Customer service

Cash handling

Mobile apps

Tools

POS systems

Job description

Sam's Club in Springdale, OH is seeking a frontline team member to assist members, operate the checkout area, and process transactions with accuracy. You will guide customers, promote products, and help with self-service tech while maintaining a safe, organized store environment.

Responsibilities include supporting training, handling returns, and ensuring compliance with policies. This role requires retail experience with front-end equipment and familiarity with mobile retail apps.