Member Experience Specialist

Walmart; Sioux Falls (SD); On-site; USD 25,000 - 36,000; Full time

Job summary

Sam's Club in Sioux Falls, SD is seeking a Member Frontline Services associate to assist members, maintain the checkout area, and promote products and services.

You will process customer purchases, handle payments, returns, refunds and exchanges, follow safety standards, and support training for new front-end staff.

You will help locate merchandise, resolve issues, keep the shopping area organized and safe, and uphold Walmart's service standards.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service at the front end.
• Maintains the checkout area and processes purchases.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Follows safety standards and handles payments and returns according to policy.
• Assists with training and process improvements.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Sioux Falls, SD is seeking a Member Frontline Services associate to assist members, maintain the checkout area, and promote products and services.

You will process customer purchases, handle payments, returns, refunds and exchanges, follow safety standards, and support training for new front-end staff.

You will help locate merchandise, resolve issues, keep the shopping area organized and safe, and uphold Walmart's service standards.