Member Experience Specialist

Sam's West, Inc.; Colorado Springs (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education assistance

Job summary

Sam's Club in Colorado Springs is seeking a Member Frontline Services associate to assist members at the checkout, process purchases, and promote Sam's Club products and services.

You will maintain a safe, clean front-end area, resolve member issues, handle returns and exchanges per policy, train others on new tools, and participate in safety procedures. The role offers competitive pay and benefits.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Assist member transactions at the checkout and process purchases.
• Provide member service, resolve issues, and promote Sam's Club products.
• Maintain safety and cleanliness of front-end areas and merchandise.
• Support training on processes and new technologies.
• Follow store policies and assist with returns, refunds, exchanges.

Skills

Customer service

Retail experience

Front-end equipment operation

Job description

Sam's Club in Colorado Springs is seeking a Member Frontline Services associate to assist members at the checkout, process purchases, and promote Sam's Club products and services.

You will maintain a safe, clean front-end area, resolve member issues, handle returns and exchanges per policy, train others on new tools, and participate in safety procedures. The role offers competitive pay and benefits.