Member Experience Specialist

Planet Fitness-United Fitness Partners; Shawnee (KS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness-United Fitness Partners is seeking a energetic Member Services Representative in Shawnee, KS to deliver an exceptional, judgement-free gym experience and help members stay motivated.

You will check in members, lead friendly tours, enroll new members, and introduce PF Black Card amenities while keeping the club clean and welcoming for everyone. This role requires reliability, strong interpersonal skills, and a passion for helping others in a fast-paced fitness environment.

Qualifications

• Minimum 18 years of age.
• High school diploma or GED.
• Strong customer service mindset and friendly demeanor.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Greet members and assist with check-ins at the welcome desk.
• Provide tours of the club and enrollment assistance.
• Promote PF Black Card amenities to members.
• Maintain a clean, safe, and welcoming environment.
• Support the team with daily club operations.

Skills

Customer service

Energetic personality

Communication skills

Dependability

Education

High school diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a energetic Member Services Representative in Shawnee, KS to deliver an exceptional, judgement-free gym experience and help members stay motivated.

You will check in members, lead friendly tours, enroll new members, and introduce PF Black Card amenities while keeping the club clean and welcoming for everyone. This role requires reliability, strong interpersonal skills, and a passion for helping others in a fast-paced fitness environment.