Member Success Pro — Energetic Fitness Club Experience

Planet Fitness-United Fitness Partners; Lawrence (KS); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PF Black Card membership

Competitive salaries

Growth opportunities

Job summary

Planet Fitness-United Fitness Partners in Lawrence, KS seeks a friendly Member Services Representative to welcome members, check them in, and help them feel like family in a clean, judgment-free environment.

You will lead by example, stay energetic, and support ongoing fitness goals while promoting PF Black Card amenities. The role requires 18+ years old, a high school diploma or GED, and dependable attendance, with shifts including weekends and holidays.

Qualifications

• Must be at least 18 years old.
• Passion for helping others.
• Physical demands may include communicating, standing, walking, bending, lifting up to 50 lbs.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Responsibilities

• Keep the club super clean as valued by members.
• Find new and current members to join fitness classes.
• Introduce members to PF Black Card amenities.
• Assist at the welcome desk with member check-ins, greetings, and farewells; conduct tours and enrollments.
• Be a leader, be passionate—have fun and invite members to do the same.
• Schedule may vary, including weekends and holidays.
• United FP offers competitive salaries, PF Black Card membership and growth opportunities.

Skills

Communication

Customer service

Dependability

Education

High School diploma or GED equivalent

Job description

Planet Fitness-United Fitness Partners in Lawrence, KS seeks a friendly Member Services Representative to welcome members, check them in, and help them feel like family in a clean, judgment-free environment.

You will lead by example, stay energetic, and support ongoing fitness goals while promoting PF Black Card amenities. The role requires 18+ years old, a high school diploma or GED, and dependable attendance, with shifts including weekends and holidays.