Member Experience Specialist - Gym Welcome & Growth

Planet Fitness-United Fitness Partners; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness-United Fitness Partners is hiring a Member Services Representative in Kansas City. You will be part of a high-energy team delivering a welcoming, judgment-free experience and helping members achieve their fitness goals.

You will check in members, promote PF Black Card benefits, assist with tours and enrollment, and help maintain a clean, positive club environment. A positive attitude and dependability are essential for success in this role.

Qualifications

• Minimum 18 years old as required to work in the role.
• Ability to deliver friendly, respectful service in a gym setting.
• On-time dependability and consistency in performance are essential.

Responsibilities

• Greet members at the welcome desk and assist with check-in.
• Promote PF Black Card amenities and membership options.
• Assist with tours, enrollment, and club responsibilities as needed.
• Contribute to a clean, high-energy, judgment-free environment.

Skills

Customer service

Dependability

Energetic attitude

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is hiring a Member Services Representative in Kansas City. You will be part of a high-energy team delivering a welcoming, judgment-free experience and helping members achieve their fitness goals.

You will check in members, promote PF Black Card benefits, assist with tours and enrollment, and help maintain a clean, positive club environment. A positive attitude and dependability are essential for success in this role.