Member Services Team Lead — Guest Experience

Sam's East, Inc.; El Paso (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education benefit

Job summary

Sam's East, Inc. in El Paso, TX is hiring for a retail associate role focused on member service, front-end operations, and supervising associates to meet performance goals.

You will assist with hiring, scheduling, training, and coaching; process memberships, transactions, and returns; and ensure compliance with store policies while delivering friendly service.

This position offers competitive hourly pay and a range of benefits including health coverage, retirement plans, and education support.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
• Must be 18 years of age or older
• Preferred qualifications include leading a front-end team and supervising others

Responsibilities

• Provide supervision and guidance to associates
• Assist members with purchases and memberships
• Process transactions, returns, and provide member service

Skills

Retail experience

Customer service

Cash register

Job description

Sam's East, Inc. in El Paso, TX is hiring for a retail associate role focused on member service, front-end operations, and supervising associates to meet performance goals.

You will assist with hiring, scheduling, training, and coaching; process memberships, transactions, and returns; and ensure compliance with store policies while delivering friendly service.

This position offers competitive hourly pay and a range of benefits including health coverage, retirement plans, and education support.