Member Experience Specialist

Planet Fitness; Rochester (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

Planet Fitness is hiring a full-time Member Services Representative in Rochester, Minnesota. This role is pivotal in creating a positive experience for our members, and involves greeting guests, processing memberships, and providing top-notch customer service.

The ideal candidate is customer-focused, computer savvy, and has a passion for fitness. We're looking for someone upbeat, reliable, and dedicated to exceeding member expectations. Join our team to help foster a welcoming club environment!

Qualifications

• Customer service experience preferred.
• Able to interact in a positive and professional way with members.
• Must be 18 years or older.

Responsibilities

• Greet and provide exceptional customer service to members and guests.
• Handle front desk activities including member check-in.
• Answer phones and assist with inquiries.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Education

High School diploma/GED equivalent

Job description

Planet Fitness is hiring a full-time Member Services Representative in Rochester, Minnesota. This role is pivotal in creating a positive experience for our members, and involves greeting guests, processing memberships, and providing top-notch customer service.

The ideal candidate is customer-focused, computer savvy, and has a passion for fitness. We're looking for someone upbeat, reliable, and dedicated to exceeding member expectations. Join our team to help foster a welcoming club environment!