Member Experience Specialist

Sam's East, Inc.; Raymore (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Raymore, MO is looking for a Member Frontline Services associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges according to store policies, while guiding members on self-service technology.

The role emphasizes safety, asset protection, teamwork, and opportunities to train new associates and roll out new programs. Competitive benefits are included.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Handles payments, returns, refunds, and exchanges per policy.
• Assists with self-service technology and training of associates.
• Maintains safety, securities and a safe shopping environment.

Job description

Sam's Club in Raymore, MO is looking for a Member Frontline Services associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges according to store policies, while guiding members on self-service technology.

The role emphasizes safety, asset protection, teamwork, and opportunities to train new associates and roll out new programs. Competitive benefits are included.