Member Experience Specialist

Sam's East, Inc.; Independence (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Independence, MO is hiring a Front End Associate to provide member service, process purchases, and assist with returns. You will help customers locate merchandise, operate checkout equipment, and promote Sam's Club products while maintaining a safe, welcoming environment.

The role emphasizes teamwork, adherence to policies, and ongoing training on new technology and store programs. Previous retail or cashier experience is helpful; flexible schedules and benefits are included.

Qualifications

• Retail experience including operating front-end equipment.
• Experience with mobile retail applications is a plus.
• Ability to handle payments, returns, refunds, and exchanges.

Responsibilities

• Provide member service and assist with purchases in a fast-paced environment.
• Verify memberships, answer questions, and guide self-service technology.
• Maintain safety and cleanliness of the checkout area and store entrances/exits.
• Assist with training employees on processes and new technology.

Skills

Customer service

Cash handling

Merchandising

Teamwork

Tools

Cash register

Mobile retail apps

Job description

Sam's Club in Independence, MO is hiring a Front End Associate to provide member service, process purchases, and assist with returns. You will help customers locate merchandise, operate checkout equipment, and promote Sam's Club products while maintaining a safe, welcoming environment.

The role emphasizes teamwork, adherence to policies, and ongoing training on new technology and store programs. Previous retail or cashier experience is helpful; flexible schedules and benefits are included.