Member Experience Specialist

Sam's East, Inc.; North Charleston (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Employee discounts

Education benefits (Live Better U)

Job summary

Sam's Club in North Charleston, SC is hiring for a front-end associate to support member service and checkout operations. You will assist members with purchases, guide them on self-service technology, and help maintain a safe, organized shopping environment.

The role emphasizes customer service, product promotion, and efficient handling of transactions, payments, returns, and exchanges in a fast-paced retail setting.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in North Charleston, SC is hiring for a front-end associate to support member service and checkout operations. You will assist members with purchases, guide them on self-service technology, and help maintain a safe, organized shopping environment.

The role emphasizes customer service, product promotion, and efficient handling of transactions, payments, returns, and exchanges in a fast-paced retail setting.