Member Experience Specialist

Walmart Inc.; Monroe (LA); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education

Job summary

Walmart Sam's Club Monroe is seeking associates to provide member service, operate checkout areas, and support customers with purchases and self-checkout guidance. You will resolve member issues, maintain a safe shopping environment, and assist with payments, returns, and exchanges per Walmart policies.

We offer competitive pay with a performance-based bonus structure and a range of benefits. This role includes varying shifts, opportunities for training, and a focus on customer satisfaction in a

Qualifications

• Retail experience including operating front end equipment (cash register)
• Ability to assist customers with purchases and decisions
• Familiarity with self-checkout technology and mobile apps

Responsibilities

• Provide member service and resolve issues at the checkout
• Maintain checkout and entrance areas, ensure a safe shopping environment
• Process member purchases, payments, returns, and exchanges per policy
• Assist with training on processes and tools for front-line staff
• Comply with safety, security, and company policies and procedures

Skills

Customer service

Cash handling

Front-end operations

Self-checkout guidance

Tools

POS systems

Mobile retail apps

Job description

Walmart Sam's Club Monroe is seeking associates to provide member service, operate checkout areas, and support customers with purchases and self-checkout guidance. You will resolve member issues, maintain a safe shopping environment, and assist with payments, returns, and exchanges per Walmart policies.

We offer competitive pay with a performance-based bonus structure and a range of benefits. This role includes varying shifts, opportunities for training, and a focus on customer satisfaction in a