Member Experience Specialist

Walmart Inc.; Blackman Charter Township (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education benefits

Job summary

Walmart Inc. via Sam's Club in Jackson, MI is seeking a customer-focused associate to support members at the front end. You will handle checkout duties, assist with purchases, returns, and exchanges, and provide guidance on self-checkout and store services.

The role emphasizes friendly member interactions, adherence to safety standards, and teamwork to keep the store running smoothly. Shifts may vary and compensation ranges from $17.00 to $25.00 per hour before benefits.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications is a plus.

Responsibilities

• Provide member service and maintain checkout area.
• Resolve member issues and concerns and process purchases.
• Assist with payments, returns, refunds, and exchanges per policy.
• Follow safety standards and conduct safety sweeps.
• Assist with training of front-line associates on processes.
• Maintain organization and safety of entrances and exits.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Inc. via Sam's Club in Jackson, MI is seeking a customer-focused associate to support members at the front end. You will handle checkout duties, assist with purchases, returns, and exchanges, and provide guidance on self-checkout and store services.

The role emphasizes friendly member interactions, adherence to safety standards, and teamwork to keep the store running smoothly. Shifts may vary and compensation ranges from $17.00 to $25.00 per hour before benefits.