Member Experience Specialist

Walmart Inc.; Waukesha (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) matching / stock purchase

Paid time off

Live Better U education benefit

Employee discounts

Job summary

Walmart Inc. in Waukesha, WI is seeking a Sam's Club associate to provide member service at the front end and maintain the checkout area. You will resolve member issues, promote Sam's Club products, and assist with payments, returns, and exchanges in accordance with store policies.

Role includes guiding members on self-service technology, ensuring a safe shopping environment, and supporting training for new front-line team members. Competitive pay and benefits offered.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and maintain the checkout area.
• Resolve member issues and concerns; explain Sam's Club products and services.
• Guide members on self-service technology and process purchases, returns, refunds, and exchanges.
• Follow safety standards and conduct safety sweeps; report unsafe conditions as needed.
• Assist with training of front-line associates on processes and procedures.

Skills

Retail front end equipment

Mobile retail applications

Job description

Walmart Inc. in Waukesha, WI is seeking a Sam's Club associate to provide member service at the front end and maintain the checkout area. You will resolve member issues, promote Sam's Club products, and assist with payments, returns, and exchanges in accordance with store policies.

Role includes guiding members on self-service technology, ensuring a safe shopping environment, and supporting training for new front-line team members. Competitive pay and benefits offered.