Member Experience Specialist

Sam's East, Inc.; Midwest City (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Disability benefits

Education benefit

Job summary

Sam's Club in Midwest City, OK is seeking a Customer Service Associate to provide member service, operate the checkout area, and resolve member issues while promoting Sam's Club products and services.

You will guide members on self-service technology, handle returns and exchanges, maintain safety, and support training of frontline associates; the role offers competitive pay and benefits.

Qualifications

• Retail experience including operating front end equipment
• Working with mobile retail applications

Responsibilities

• Provides member service and operates the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges as per policy.
• Maintains a safe shopping environment and supports safety procedures.

Job description

Sam's Club in Midwest City, OK is seeking a Customer Service Associate to provide member service, operate the checkout area, and resolve member issues while promoting Sam's Club products and services.

You will guide members on self-service technology, handle returns and exchanges, maintain safety, and support training of frontline associates; the role offers competitive pay and benefits.