Member Experience Specialist

Ymca Of Metropolitan Dallas; McKinney (TX); On-site; USD 16,000 - 23,000; Part time

Job summary

Ymca Of Metropolitan Dallas in McKinney, TX, seeks a part-time Member Services Representative. You will greet members, promote memberships, conduct tours, and support front desk operations with a welcoming, customer-focused approach.

The role offers 10–25 hours per week, paid trainings, and opportunities to advance. You’ll help with light cleaning and guest services to ensure a positive member experience.

Qualifications

• Positive attitude and friendly customer service.
• Ability to adapt to changing situations.
• Capability to manage multiple priorities.
• Willingness to stand for long periods.

Responsibilities

• Give quality tours to potential new members.
• Promoting and selling memberships and YMCA programs.
• Greet members by name and scan cards.
• Provide prompt, friendly, and professional service.
• Participate in paid trainings and team meetings.
• Perform light cleaning duties and hospitality tasks.

Skills

Customer service

Communication

Team oriented

Multitasking

Professional demeanor

Education

High school diploma or GED

Tools

Microsoft Office

Web navigation

Job description

Ymca Of Metropolitan Dallas in McKinney, TX, seeks a part-time Member Services Representative. You will greet members, promote memberships, conduct tours, and support front desk operations with a welcoming, customer-focused approach.

The role offers 10–25 hours per week, paid trainings, and opportunities to advance. You’ll help with light cleaning and guest services to ensure a positive member experience.