Member Experience Specialist

Sam's East, Inc.; Lima (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health, vision and dental benefits

401(k) and stock purchase

Paid time off and family leave

Job summary

Sam's Club in Lima, OH is seeking an associate to provide member service, operate the checkout area, and process purchases. You will resolve member issues, assist with payments, returns, and exchanges, and promote club products and services.

You will guide members on self-service technology and maintain a safe, organized shopping environment. Responsibilities include zones, merchandise organization, and assisting with securing Sam's Club assets.

Qualifications

• Retail experience including operating front end equipment.
• Working with mobile retail applications.

Responsibilities

• Provides member service and assists with purchases.
• Maintains checkout area and processes member purchases.
• Resolves member issues and concerns; handles returns, refunds, and exchanges.
• Promotes Sam's Club products and services; guides members on self-service technology.
• Keeps merchandise organized and zones areas; maintains safety and cleanliness.

Skills

Front end equipment experience

Mobile retail applications

Job description

Sam's Club in Lima, OH is seeking an associate to provide member service, operate the checkout area, and process purchases. You will resolve member issues, assist with payments, returns, and exchanges, and promote club products and services.

You will guide members on self-service technology and maintain a safe, organized shopping environment. Responsibilities include zones, merchandise organization, and assisting with securing Sam's Club assets.