Member Experience Specialist — Frontline Support

Walmart; Lima (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education program

Employee discounts

Job summary

Walmart in Lima, Ohio is seeking team members to provide member service at the checkout area and support self-service technology. You will resolve member issues, process purchases, and assist with returns, exchanges, and refunds according to store policies.

The role includes promoting Sam's Club products and ensuring a safe, organized shopping environment. The position offers comprehensive benefits, opportunities for training, and a pathway to advance within Walmart and Sam's Club facilities in

Qualifications

• Retail experience including operating front end equipment (cash register) and handling payments.
• Experience with mobile retail applications preferred.
• Knowledge of store policies and procedures is desirable.

Responsibilities

• Provide member service and resolve member issues at the front end.
• Maintain the checkout area and process purchases, returns, refunds, and exchanges.
• Promote Walmart/Sam's Club products and services and assist with self-service technology.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Walmart in Lima, Ohio is seeking team members to provide member service at the checkout area and support self-service technology. You will resolve member issues, process purchases, and assist with returns, exchanges, and refunds according to store policies.

The role includes promoting Sam's Club products and ensuring a safe, organized shopping environment. The position offers comprehensive benefits, opportunities for training, and a pathway to advance within Walmart and Sam's Club facilities in