Member Services & Fulfillment Specialist

Sam's East, Inc.; Lima (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education

Job summary

Sam's Club in Lima, OH is seeking a customer-focused team member to support Membership information, promotions, and orders. You will help Members understand benefits, process memberships, and assist with purchases while following safety and company policies.

The role emphasizes service, accuracy in order handling, and collaboration with coworkers and management to meet membership goals and ensure a positive shopping experience.

Responsibilities

• Provide Member service by acknowledging the Member and assisting with purchasing decisions
• Process Membership upgrades and credit accounts; pull and ship orders as requested
• Promote value of products and services and participate in sales/marketing events

Job description

Sam's Club in Lima, OH is seeking a customer-focused team member to support Membership information, promotions, and orders. You will help Members understand benefits, process memberships, and assist with purchases while following safety and company policies.

The role emphasizes service, accuracy in order handling, and collaboration with coworkers and management to meet membership goals and ensure a positive shopping experience.