Member Experience Specialist

Sam's East, Inc.; Lima (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Tuition assistance

Job summary

Sam's Club in Lima, OH is seeking a Front End Associate to deliver member service, operate the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges per policy while promoting products and guiding members on self-service tools.

The role requires maintaining safety standards, handling merchandise, and helping ensure a safe shopping environment. Competitive hourly pay is offered with benefits.

Qualifications

• Experience delivering member/customer service in a retail setting.
• Ability to operate front-end equipment and assist with self-service tools.
• Basic math and cash-handling skills; accurate receipt processing.

Responsibilities

• Provides member service and answers questions at checkout.
• Maintains checkout area and processes purchases, returns, and exchanges.
• Promotes Walmart/Sam's Club products and services to members.
• Ensures safety, follows procedures, and reports unsafe situations.
• Assists with securing assets and maintaining a safe shopping environment.

Skills

Customer service

Retail experience

Cash handling

Store operations

Job description

Sam's Club in Lima, OH is seeking a Front End Associate to deliver member service, operate the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges per policy while promoting products and guiding members on self-service tools.

The role requires maintaining safety standards, handling merchandise, and helping ensure a safe shopping environment. Competitive hourly pay is offered with benefits.