Member Experience Specialist

Sam's West, Inc.; Lincoln (NE); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Job summary

Sam's West, Inc. is seeking a Walmart/Sam's Club associate in Lincoln, NE to provide member service at the front end, maintain the checkout area, and resolve member concerns.

You will promote products and services, assist with self-service technology, and process purchases in a fast-paced retail environment. The role emphasizes customer service, safety, and adherence to company policies, with opportunities to assist with payments, returns, and exchanges while maintaining a welcoming shopping

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.

Skills

Retail experience

Front-end equipment use

Job description

Sam's West, Inc. is seeking a Walmart/Sam's Club associate in Lincoln, NE to provide member service at the front end, maintain the checkout area, and resolve member concerns.

You will promote products and services, assist with self-service technology, and process purchases in a fast-paced retail environment. The role emphasizes customer service, safety, and adherence to company policies, with opportunities to assist with payments, returns, and exchanges while maintaining a welcoming shopping