Member Experience Specialist

Sam's East, Inc.; Green Bay (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Education assistance

Job summary

Walmart's Sam's Club facility in Green Bay, WI is seeking a Front End Associate to assist members, process purchases, and maintain a safe, organized shopping environment. You will help with returns and exchanges and promote store services and products to members.

The role focuses on delivering excellent customer service at the front end while adhering to company policies and safety guidelines. Training on new technology and processes is provided.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Ability to work with mobile retail applications.
• Experience in providing member service and handling purchases.

Responsibilities

• Provide member service and assist with purchases at the front end.
• Process transactions, returns, refunds, and exchanges according to policies.
• Promote Walmart/Sam's Club products and services to members.
• Maintain checkout area and organize merchandise for easy access.
• Support safety, security, and loss prevention procedures.

Skills

Retail experience

Cash register operation

Mobile app usage

Job description

Walmart's Sam's Club facility in Green Bay, WI is seeking a Front End Associate to assist members, process purchases, and maintain a safe, organized shopping environment. You will help with returns and exchanges and promote store services and products to members.

The role focuses on delivering excellent customer service at the front end while adhering to company policies and safety guidelines. Training on new technology and processes is provided.