Member Experience Specialist — Service & Tech Guidance

Sam's East, Inc.; Appleton (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off (PTO) and family leave

Disability and life insurance

Job summary

Walmart Sam's Club in Appleton, Wisconsin is seeking team members to provide member service, operate front-end equipment, and assist customers with purchasing decisions. The role includes handling transactions, returns, and helping customers locate merchandise while maintaining store standards.

The position emphasizes safety, asset protection, and ongoing training on new technologies and processes, with benefits and a focus on customer experience at the Sam's Club location in Appleton.

Qualifications

• Retail experience including operating front end equipment (cash register) and working with mobile retail applications.

Responsibilities

• Provide member service by assisting members with purchasing decisions and locating merchandise.
• Handle transactions and returns per company policies; maintain area, assist with self-checkout and ensure security.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

POS systems

Mobile apps

Job description

Walmart Sam's Club in Appleton, Wisconsin is seeking team members to provide member service, operate front-end equipment, and assist customers with purchasing decisions. The role includes handling transactions, returns, and helping customers locate merchandise while maintaining store standards.

The position emphasizes safety, asset protection, and ongoing training on new technologies and processes, with benefits and a focus on customer experience at the Sam's Club location in Appleton.