Member Experience Specialist | Training & Growth

Sam's Club; Green Bay (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Stock purchase program

Life insurance

Paid time off

Job summary

Sam's Club is seeking a frontline retail associate in Green Bay, WI to deliver member service, operate checkout equipment, and support purchases and returns. You will promote Sam's Club products and guide members with self‑service tech while maintaining a safe, organized store area.

Benefits include health coverage, a 401(k) plus stock purchase option, and paid time off. The role offers an hourly wage between $17.00 and $25.00 with potential premiums depending on scheduling and location.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience using mobile retail applications.

Responsibilities

• Provides member service and resolves issues and concerns.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds and exchanges according to policy.
• Delivers training on new technology and tools to associates.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club is seeking a frontline retail associate in Green Bay, WI to deliver member service, operate checkout equipment, and support purchases and returns. You will promote Sam's Club products and guide members with self‑service tech while maintaining a safe, organized store area.

Benefits include health coverage, a 401(k) plus stock purchase option, and paid time off. The role offers an hourly wage between $17.00 and $25.00 with potential premiums depending on scheduling and location.