Member Experience Specialist

Planet Fitness; Goleta (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

A national gym franchise is seeking a Member Services Representative in Goleta, California. The role requires delivering exceptional customer service, assisting members with check-ins and inquiries, and keeping the facility clean and well-maintained. Ideal candidates should possess customer service experience, strong communication skills, and the ability to work in a team environment. The compensation ranges from $17 to $19 per hour, reflecting the value of providing a supportive 'Judgement Free' atmosphere.

Qualifications

• Ability to adapt and learn new systems.
• Reliable and punctual attendance.
• Strong attention to detail.

Responsibilities

• Provide exceptional customer service to members and guests.
• Assist with check-ins and club tours.
• Maintain cleanliness of the front desk and facility.

Skills

Customer Service experience

Basic computer proficiency

Strong communication skills

Problem-solving mindset

Ability to work in a team

Job description

A national gym franchise is seeking a Member Services Representative in Goleta, California. The role requires delivering exceptional customer service, assisting members with check-ins and inquiries, and keeping the facility clean and well-maintained. Ideal candidates should possess customer service experience, strong communication skills, and the ability to work in a team environment. The compensation ranges from $17 to $19 per hour, reflecting the value of providing a supportive 'Judgement Free' atmosphere.