Member Experience Specialist

Sam's Club; Garland (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits: medical, vision, and?

401(k)

Stock purchase

Paid time off and family leave

Education program: Live Better U

Discounts

Job summary

Sam's Club in Garland, TX is seeking a Frontline Member Services associate to support the checkout area and help members with purchases. You will resolve member issues, promote Sam's Club products, and guide customers on self-service technology while maintaining safety and compliance.

This role offers competitive hourly pay and benefits for eligible associates. You will assist with payments, returns, refunds, and exchanges and help ensure a positive member experience in a fast-paced retail

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services.
• Guide members on self-service technology.
• Ensure safety, security, and reporting of unsafe conditions.

Skills

Retail experience

Front end equipment

Mobile apps

Job description

Sam's Club in Garland, TX is seeking a Frontline Member Services associate to support the checkout area and help members with purchases. You will resolve member issues, promote Sam's Club products, and guide customers on self-service technology while maintaining safety and compliance.

This role offers competitive hourly pay and benefits for eligible associates. You will assist with payments, returns, refunds, and exchanges and help ensure a positive member experience in a fast-paced retail