Member Experience Specialist

Sam's Club; Brownsville (TX); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits: medical, vision, and‑

401(k) and stock purchase

Company-paid life insurance

Paid time off and leave options

Job summary

Sam's Club in Brownsville, TX is seeking a front-end associate to provide member service, operate the checkout, and assist customers with purchases and self-service tools. The role focuses on friendly customer interactions, efficient transactions, and promoting store services.

Employees are expected to handle returns, maintain store areas, and follow safety and company procedures to ensure a safe, welcoming shopping experience for all members. Competitive hourly pay accompanies benefits.

Qualifications

• Retail experience including operating front end equipment (e.g. cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process member purchases.
• Promote Sam's Club products and services.
• Assist members with self-service technology and training.
• Assist with returns, refunds, and exchanges per policy.
• Maintain merchandise and ensure a safe shopping environment.
• Follow safety, security, and company procedures.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club in Brownsville, TX is seeking a front-end associate to provide member service, operate the checkout, and assist customers with purchases and self-service tools. The role focuses on friendly customer interactions, efficient transactions, and promoting store services.

Employees are expected to handle returns, maintain store areas, and follow safety and company procedures to ensure a safe, welcoming shopping experience for all members. Competitive hourly pay accompanies benefits.