Member Experience Specialist

Marine Credit Union; Fond du Lac (WI); Vor Ort; USD 33.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Paid PTO

HSA with employer contribution

Training and development opportunities

Zusammenfassung

Marine Credit Union in Fond du Lac, WI is seeking a friendly Member Advocate I to help members reach their financial goals. You’ll welcome visitors, perform basic transactions, and guide members through digital banking tools. We value relationship building, clear communication, and problem solving.

Bilingual applicants are strongly encouraged to apply; cash handling experience is a plus but not required. A high school diploma is preferred.

Qualifikationen

• High school diploma or equivalent preferred.
• Bilingual applicants strongly encouraged to apply.
• Cash handling or banking experience is a plus (not required).

Aufgaben

• Welcome and support members, ensuring every visit is a great experience
• Build genuine relationships and learn about members’ financial goals
• Perform account transactions and assist with digital banking tools
• Basic account opening
• Educate members about products and services that support their financial success
• Make outreach calls to strengthen member relationships
• Collaborate with a supportive branch team that celebrates shared success

Kenntnisse

Customer service

Communication

Problem solving

Bilingual

Cash handling

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Marine Credit Union in Fond du Lac, WI is seeking a friendly Member Advocate I to help members reach their financial goals. You’ll welcome visitors, perform basic transactions, and guide members through digital banking tools. We value relationship building, clear communication, and problem solving.

Bilingual applicants are strongly encouraged to apply; cash handling experience is a plus but not required. A high school diploma is preferred.