Member Experience Specialist

Sam's East, Inc.; El Paso (TX); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's Club is seeking a front-line associate at our El Paso, TX location. You will greet members, verify memberships, guide purchases, and keep the checkout area organized while assisting with payments, returns, refunds, and exchanges per policy.

You will promote store services, support self-checkout technology, and help train new Frontline Services associates. A safety-minded, customer-first mindset is essential for daily operations.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Promotes Sam's Club products and services.
• Delivers training on new programs and technology.

Skills

Retail experience

Mobile apps

Job description

Sam's Club is seeking a front-line associate at our El Paso, TX location. You will greet members, verify memberships, guide purchases, and keep the checkout area organized while assisting with payments, returns, refunds, and exchanges per policy.

You will promote store services, support self-checkout technology, and help train new Frontline Services associates. A safety-minded, customer-first mindset is essential for daily operations.