Member Experience Specialist

Sam's East, Inc.; Amarillo (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

PTO and leave

Live Better U education benefit

Job summary

Sam's Club in Amarillo, TX is seeking a retail front-line associate to provide member service and process purchases. You will assist with payments, returns and exchanges, and help members with self-service technology while promoting store products and services.

The role emphasizes safety, loss prevention, and training of new frontline staff, with opportunities to learn new tools and participate in process improvements.

Responsibilities

• Provide member service and assist with purchases.
• Maintain the checkout area and process member transactions.
• Promote Sam's Club products and services to members.
• Assist with training of Frontline Services associates on processes.
• Teach new technology and tool functionality and rollout training.
• Ensure safety and security practices are followed and report issues.

Job description

Sam's Club in Amarillo, TX is seeking a retail front-line associate to provide member service and process purchases. You will assist with payments, returns and exchanges, and help members with self-service technology while promoting store products and services.

The role emphasizes safety, loss prevention, and training of new frontline staff, with opportunities to learn new tools and participate in process improvements.