Member Experience Specialist

Sam's Club; El Paso (TX); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability coverage

Employee discounts

Education assistance

Job summary

Sam's Club in El Paso, TX seeks a Customer Service / Front-End Associate to assist members, operate checkout areas, and handle purchases and returns. The role emphasizes member engagement, guidance on self-service tools, and maintaining a safe, organized store environment.

Responsibilities include processing payments, supporting merchandises, and assisting with transfers of items while promoting Sam's Club products and services.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Ensures safety and security of store assets.

Skills

Retail experience

Cash register operation

Mobile apps experience

Tools

POS systems

Job description

Sam's Club in El Paso, TX seeks a Customer Service / Front-End Associate to assist members, operate checkout areas, and handle purchases and returns. The role emphasizes member engagement, guidance on self-service tools, and maintaining a safe, organized store environment.

Responsibilities include processing payments, supporting merchandises, and assisting with transfers of items while promoting Sam's Club products and services.